At Dinky Bingo, we're committed to providing you with a supportive and hassle-free experience. If you have any questions or concerns, please don't hesitate to reach out to us.
We're available daily from around 10:00 AM to 02:00 AM UK time for live chat support. English is the only supported language for our website and customer support. If human agents are unavailable, you can still access FAQs or delayed email responses via our website.
You can contact us directly through live chat from around 10:00 AM to 02:00 AM UK time. Our knowledgeable and friendly team will be happy to assist with any questions or issues you may have. If the agents are unavailable, your question or query will still be processed once they return.
If you'd prefer to contact us via email, please feel free to do so. While we strive for a prompt response, our support team is not available 24/7. Please allow up to 72 hours for a reply.
Before reaching out to us directly, please take a look at our Help Centre section on the website. You'll find detailed guides and answers to frequently asked questions covering various topics such as account management, game rules, and deposits.
If you or someone you know is struggling with problem gambling, please don't hesitate to contact us directly. We're committed to providing a responsible gaming environment and will work with you to manage your play. You can also access external support resources from the Safer Gamble section on our website.
If you encounter any issues with our platform or have questions about technical matters, please get in touch with us via live chat or email. We're here to help and will do our best to resolve your issue as promptly as possible.
In the unlikely event that we've made an error or failed to meet a commitment, please contact us directly so we can work together to find a solution. Your feedback is invaluable in helping us improve our services.
While we aim to respond promptly to your questions and issues, our support team may not be available 24/7. Please allow up to 72 hours for a reply via email or phone. Our live chat agents will do their best to address immediate concerns during business hours.
For any security-related concerns regarding your account, please contact us immediately.
Our platform is designed for optimal performance on both mobile devices and desktop computers. We strive to provide a seamless gaming experience regardless of the device you use.
English is our sole supported language, but we're happy to assist with any queries or questions you may have regarding your account in English via phone, email, or live chat.
Please feel free to contact us through whichever method suits you best. We value and appreciate every interaction we have with our customers, whether it's a query about your account, technical assistance, or simply needing information on how something works.
